I added one more identity in outlook express in my wfes name. After some time i had forgotten the password and hence i am not able to delete it. Why have an item in P C which could not be used?
How to delete additional identity created in outlook express where password has been forgotten?
Find and Delete the .pst
but this will loose all the email
Reply:Unless you know the password, you cannot delete the identity, you can make a new one, however (without a password) and start over, though:
File -%26gt; Identities -%26gt; Manage Identities -%26gt; Add
Name the new identitiy, switch to the new one, and reenter the email information...
The only way to get rid of the password protected identity is the following:
1. restore your computer to an earlier time, before you added it
2. reinstall OE (microsoft website for more info)
3. remember the password - you can try as many times as you want.
You're very limited when you cannot remember the password... hope that helps.
Reply:as far as i know youc an contact microsoft for a password retrevial program
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